Privacy Policy

Violets Fashion (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.

What Information We Collect

When you shop with us or contact us, we may collect your name, delivery address, email address, phone number, and payment details (processed securely by our payment provider — we do not store your card details).

How We Collect Information

We collect information when you place an order, create an account, sign up for our newsletter, or contact us via email, phone, or WhatsApp. We may also collect basic browsing data (such as pages visited) through cookies to improve your experience on our site.

How We Use Your Information

We use your information to process and deliver your orders, respond to enquiries, send order updates, and with your consent send you news about new collections and offers. We do not sell or rent your personal information to third parties.

Third-Party Services

We may share your information with trusted third parties who help us operate our business, such as delivery couriers and payment processors, solely for the purpose of fulfilling your order. We are not responsible for the privacy practices of external websites linked from our site.

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at sale@violetsfashion.com.

Making a Complaint

If you have concerns about how your data is handled, please contact us at sale@violetsfashion.com with details of your concern. We aim to respond within 7 working days.

This policy was last updated on 9/26/2026.